General Sales Conditions
All commercial relations between MBH Maquinaria Hostelería Bar and its clients will be governed by the following general conditions that will be understood accepted by the buyer by the mere fact of placing an order.
The purchases made in MBH Machinery Bar Hostelería, are subject to the general conditions of purchase in relation to price, payment method, policy of guarantees and returns, at the time of order being placed. The formalization of a purchase implies the full acceptance of them.
You will need to provide your personal data or those of your company at the time of making a purchase at www.maquinariabarhosteleria.com, in order to process your orders, as well as receive commercial offers on related products and services that may result from your interest
Way to pay
At MBH Maquinaria Bar Hostelería we never request or register your bank details when placing an order. The safety of our customers is fundamental for us.
We have the following 100% secure ways to make the payment:
1- Credit card: You can pay with total security with your credit or debit card of any entity through the secure payment platform of La Caixa. The bank details will not be known at any time by MBH Machinery Bar Hostelería. The bank details entered are encrypted and transmitted securely to the bank's servers directly and are verified with the issuing bank to avoid possible fraud and abuse.
2- Bank transfer or income: At the end of the purchase you will receive an email with the account number where you must make the transfer or deposit of the amount. As soon as we have proof of it, we will proceed to send the order. If within 7 days of having placed the order, we have not received the transfer or deposit, the order will be automatically canceled.
3- Payment on delivery: You will pay the order in cash directly to the courier at the moment of receiving it. This option is only available for peninsular Spain and has an additional cost of + 5%.
Prices
The prices are net in Euros (€). The current VAT will be applied to the prices.
Transport
Free transport for minimum orders of € 300 net, for Spain (Peninsula and Balearic Islands). For orders less than € 300 the shipping cost is € 15.
Shipping and delivery time
The delivery time of each item will depend on the stock availability of the same and this will be confirmed by mbh@maquinariabarhosteleria.com.
From the moment that MBH Maquinaria Bar Hostelería has the article, it will be sent by the usual transport.
The delivery time will start from 00:00 h after the order is made, except Fridays, Saturdays, Sundays and holidays. Each item has a different delivery term depending on its finishes and availability. Your commercial will indicate the delivery time when making the budget, however the average delivery time is 2 to 3 days in the Peninsula. If you need the product in a shorter time consult with your commercial, as far as possible we will try to meet your delivery time.
CE hygienic and safety regulations
MBH Machinery and Catering Bar guarantees that all its products comply with the regulations in force in Europe, at the time of purchase of our products. Reserving us the right to make the necessary modifications, without prior notice to comply with current legislation at all times
Product guarantee
The warranty is only responsible for manufacturing defects, excluding manipulation or improper use of the material by the user. The warranty does not cover faults as a result of a bad installation.
Our products, provided they are used under normal conditions or installed in accordance with the regulations in force, are guaranteed for a period of twelve months from the date of your invoice. Glasses and electrical equipment are excluded, according to international regulations as voltage disturbances are uncontrollable.
The costs of travel of the technical service, freight, packaging, etc. that originate in the repairs under warranty cover are at the customer's expense. The referral to the client's home will be done free of charge and will be paid by MBH Maquinaria Bar Hostelería.
Transportation insurance
All the machinery has a transport insurance included in the price. When the material is received, the corresponding state check should be carried out, and in case of deficiencies, the defects caused in the delivery note should be recorded and the claim must be made within a maximum period of 24 hours from receipt of the same. our sales department or to our email address mbh@maquinariabarhosteleria.com, otherwise MBH Maquinaria Bar Hostelería declines all responsibility.
Return policy
If for any reason you are not satisfied with your purchased product, you have a period of 15 days to return it, counting from the date of delivery of the product. In this case the shipping and collection costs will be borne by the customer. Before making such return, the customer must contact us within a maximum period of 5 days from the date of delivery, with our sales department or via email to our email address mbh@maquinariabarhosteleria.com. Later, the return process will be indicated. Any return without this prior communication will not be received.
As a general rule, to be able to accept the return, the product must be in its original packaging in perfect conditions and including all the documentation that accompanies the product as well as its accessories. Once received and verified by our staff that the product is in the same state in which it was sent, a maximum of 90% of the amount will be refunded, leaving the remaining 10% in receipt, test, inspection and refund. packaging.
Jurisdiction
In the event of litigation, both parties will submit to the courts of Barcelona, expressly renouncing any other jurisdiction that may correspond to them.